| Issue ID | 1643656 |
| Internal NHTSA # | 11308653 |
| Manufacurer | Daimler Vans USA, LLC |
| Brand | MERCEDES BENZ |
| Model | SPRINTER 1500 |
| Model Year | 2019 |
| File date | 30/01/20 |
| Component | ELECTRONIC STABILITY CONTROL |
| Product type code | VEHICLE |
| Description of the problem | The 2019 sprinter has a serious problem with the active lane keeping assist feature ("alka") a few weeks ago i drove the van from san diego to mammoth mountain (bishop, ca. I didn't feel the crosswind was a danger but i had two hands on the wheel to be prepared just in case as i had experience issues with the active lane keeping assist feature in the past and it can not be permanently disabled. A burst of wind hit me and it pushed me onto the right solid white line. I had a fair amount of tarmac outside the line to my right so i wasn't that concerned with my tires being on top of the line but the van had other ideas for me. Alka kicked in super hard and corrected me back towards the middle of the road. It scared the crap out of me as the alka hit a lot harder than i had ever experienced before pulling me back towards the oncoming traffic going the other way! I recall my initial reaction as thinking i had impacted an animal or something it "hit" so hard. I went into panic mode as i thought alka was going to push me into a head on collision with oncoming traffic so i instinctively counter steered right to correct away from oncoming traffic. The net result was a violent right (wind), left (alka), right (driver) combo that had me thinking for a second i as about to lose control of the van and flip it. An experience my pilot friends would call having a pucker factor. I managed to control it but if i'm being honest, just barely. I pulled over and took a little break from driving before making sure alka was totally off and continuing on. I have since learned from the sprinter source internet forum from other drivers that they also have experienced similar issues and that numerous owners of my exact van agree that this system has serious flaws that may cause a serious crash as it can be unpredictable and overreacting. Thank you for looking into this issue. |
| Vehicle Mileage at Failure | 3000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CARDIFF BY THE SEA, CA |
| VIN pattern | WDAPF0CD4KPXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |